Sinatra Holding

General information

Customer Service:
Passion in knowing and understanding our customers and responding to their needs, with objective of ensuring total customer satisfaction and loyalty because we believe that our customers are our reason of being.

Performance:
Creating and enhancing value for all our customers, employees investors and communities we serve. Proactively seeking and implementing opportunities that drive and sustain higher levels of organizational performance and growth, cost effectiveness and efficient delivery of services. Organizational agility, a sense of urgency and creativity are key to achieving these.

Empowerment:
Accepting responsibility, assuming ownership and taking full accountability for all actions, whether decisions or behaviors in the delivery of services and management of resources, in our public and private spheres in whatever level we are in the organization.

Integrity:
Faithfully and fully living up to all responsibilities and obligations as employees of a power Holding! Behaving at all times in accordance with ethical and corporate governance standards.

Team Work:
Harmonious collaboration, synergy and motivation among our people at all levels and across all activities; moving with a greater sense of purpose and sharing responsibility for the Holding’s success towards one Goal! Success